Privacy Policy

Effective October 27, 2026

Jilbel Lab Inc. ("we", "us") operates FillHour, including fillhour.com, business.fillhour.com and the FillHour QR codes (the "Service"). This policy explains what information we collect, how we use it and the choices you have.

1. Information we collect

Customers. You can browse deals without an account. If you choose to sign in with Google to save deals, we receive your name, email address and Google account ID, and we store the deals you save.

Shop owners. When you sign in with Google we receive your name, email address and Google account ID. You give us your shop's name, category, address and map location, an optional phone number and photo, and the deals you post.

Purchases. Views are bought through Stripe. Stripe collects your payment details; we receive the purchase amount and status, never your full card number.

Information collected automatically.

A random device ID stored in your browser, used to count QR code scans fairly (for example, the same phone is counted once per shop every 12 hours).
Your IP address and browser type, used to prevent abuse and fake scans.
QR code scans and which deals were shown, used to give and charge views.
The location you share or the city or ZIP code you enter, used only to find deals near you. We do not keep it with your identity.
Reports you send about a deal.

2. How we use information

To run the Service: show deals near you, count scans, give and charge views, and save your deals.
To review deals and keep FillHour safe, including preventing fraud, fake scans and spam.
To process purchases and send shop owners notifications about their account.
To fix problems and improve the Service.

We do not sell your personal information, and we do not show third-party advertising.

3. What is public

A shop's name, category, address, phone number, photo and deals are shown to customers. Customers' saved deals and sign-in details are never shown to shops or to other customers.

4. Service providers

We share information only with providers that help us run the Service, under their own privacy terms:

Google Firebase (sign-in and database)
Cloudflare (website hosting, security and photo storage)
Railway (application hosting)
Stripe (payments)
Mapbox (maps and address search; it receives the locations and addresses you search)

We may also disclose information when required by law or to protect the rights and safety of others.

5. How long we keep information

Records used for the 12-hour scan rule are deleted after 12 hours.
Scan records are deleted after 90 days.
Account, shop and saved-deal information is kept until you delete it or ask us to delete your account.
Purchase records are kept as long as required for accounting and tax purposes.

6. Your choices

You can remove saved deals at any time, and shop owners can edit or delete their deals and shop details. To get a copy of your information or delete your account, email us at support@fillhour.com. You can clear the device ID by clearing your browser's site data.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

8. Security

We use encrypted connections, restrict access to our systems and keep payment details with Stripe. No method of transmission or storage is completely secure, but we work to protect your information.

9. Changes

We may update this policy. We will post the new version on this page with a new effective date, and tell shop owners about important changes in the app.

10. Contact

Jilbel Lab Inc.
Greene County, NY
Email: support@fillhour.com